FAQ

What is a chiropodist?

A Chiropodist (pronounced : ‘ker-ro-po-dist’) is a primary health care provider regulated in Ontario. Chiropodists will assess and provide treatment including management of acute and chronic conditions pertaining to the feet.

They provide a variety of medical services ranging from nail and skin care to orthotics and in-office surgeries. They also play a role in the prevention of injury and disability and in promoting foot health and wellbeing.

What is the difference between a chiropodist and a podiatrist?

Chiropodists and Podiatrists are the only recognized and regulated foot specialists in Ontario. Moreover, Chiropodists and Podiatrists are the only regulated health professionals in Ontario whose legislated scope of practice includes the provision of orthotics.

The main difference between the two is where they were trained and educated. Practitioners in the US, or those who came to Ontario before 1993, are referred to as Podiatrists while those who came after 1993 or are educated in Ontario are called Chiropodists.

Are chiropodists covered by OHIP?

In Ontario, Chiropodists do not bill OHIP for the services they provide. Chiropody services are covered by most third party insurance providers, extended health care plans, and/or can be used for income tax health deduction purposes.

How do I know if chiropody services are covered by my Extended Health Insurance plan?

Extended Health Insurance plans vary between individuals as to the specific services and products that are covered. Therefore, we strongly recommend that you contact your insurance provider or HR department to determine your eligibility for chiropody services.

Our services are usually listed under Paramedical Services, while custom made orthotics and compression socks are often listed under Medical Equipment or Orthopedic Supplies.

An official receipt will be provided to you during your visit for insurance reimbursement or income tax purposes.

Do I need a Doctor’s referral?

No, a doctor’s referral is not required to make an appointment with a chiropodist. Chiropodists are primary health care providers so just like a dentist would be your first choice for dental health, a Chiropodist is your first stop for foot care. You can call us at (647) 430-7091 to schedule an appointment or fill out our online appointment request form.

How long do orthotics last?

Generally our orthotics last between 1 1/2 and 2 years, however the life of your orthotics will vary depending on your lifestyle, considering factors such as your profession (if you work at a desk job or are on your feet all day), and activity level (if you are a runner/avid gym-goer they may wear out more quickly).

Are shoes (orthopedic footwear) covered? Do you provide “free shoes” with your custom orthotics?

You should contact your insurance provider to determine if they cover custom orthopedic footwear or modified orthopedic footwear which differs greatly in price and construction.

Custom footwear is made from an impression of your foot and is costly, typically reserved for only those with severe foot deformities.

Orthopedic footwear typically has specific features for your foot condition such as a deeper toe box with fewer seams and can accommodate custom orthotics.

Orthopedic footwear is not custom made and is ordered based on your foot measurements with many styles to choose from.

We do not partake in enticements occasionally seen from some orthotic providers such as “free shoes” with your custom orthotic purchase and feel this is an unethical practice. We strive to provide you with what is needed for your foot condition.

What can I expect on my first visit?

1. After completing our New Patient Form, your medical history and foot complaint are reviewed by our foot specialist.
2. We urge you to bring in any x-rays (films or CD) that may have previously been taken of your feet as well as any reports.
3. Your foot and ankle will be examined and a gait analysis and shoe evaluation may be performed if warranted.
4. After assessing your foot problem, various treatment options will be presented and tailored to your individual needs.
5. We will try to answer any questions you may have during the course of treatment.
6. We feel the patient is the captain of their own foot health and we are here to help steer you in the right direction based on our training and expertise.